A One-Stop System: With the powerful Axess RESORT F&B package, we provide a comprehensive solution for the hospitality and POS sectors in winter sports destinations.

When the ski slopes are bustling with activity, things heat up behind the scenes in the mountain lodges as well: within a very short time, hundreds of hungry guests pour into the restaurants — and for the staff, it becomes a race against the clock. For smooth service, every step of the dining process, including table assignments, orders, and payments, must be handled efficiently. And here is where the challenge lies: many operations still depend on manual tasks or utilize multiple, poorly integrated systems. This leads to inefficiencies, drains valuable time and resources, and opens the door to errors — which can accumulate rapidly in a stressful environment.

This is exactly where Axess RESORT F&B steps in. A holistic software and hardware solution that brings structure and efficiency to fragmented food & beverage operations. By streamlining processes, it frees up capacity, enabling businesses to concentrate on what matters most — guest service.

One solution that expands with your business — from kiosks to alpine resorts

For the first time, ski resort operators can manage all F&B operations through a single, centralized system with Axess RESORT F&B — whether it’s a restaurant, self-service buffet, or snack bar. Modular components and a scalable architecture enable full customization of the system to match the operational demands of each resort and its food & beverage providers: Axess RESORT F&B RESERVATION, for example, enables digital management of reservations. This allows for structured table allocation and better forecasting of guest traffic. Axess HANDHELD allows orders to be captured right at the guest's table and immediately transmitted to the system. The bill is settled directly with the guest, streamlining the process for speed, transparency, and efficiency. The solution Axess F&B POS is specifically designed for high-traffic areas, such as buffets or self-service zones, ensuring fast and smooth payment processes.

Furthermore, restaurant guests can place and pay for food and drink orders directly at the new Axess RESORT F&B SELF SERVICE KIOSK. The order is then ready for take-away collection or served to the table. 

Another component of the package is Axess RESORT CHARGE – a feature that serves as a link between ski resorts and their dining establishments. Guests can load credit onto their ski passes and redeem it directly at the resort's huts, lodges and restaurants. This provides operators with a flexible way to connect special offers or discounts directly to the ski pass. Not only does this enhance guest convenience, but it also creates new incentives for stronger customer loyalty.

Data-driven decisions over intuition

In addition to its operational functionality in order fulfillment, Axess RESORT F&B provides comprehensive statistics and reports. The analysis of revenue and inventory trends is not only practical for day-to-day operations but also serves as a solid foundation for long-term planning and decision-making.

The multi-currency functionality and the management of different tax rates pave the way for cross-border use in international ski resorts. Notably, the system’s offline capability ensures it remains fully operational, even in areas with weak network connectivity.

Forward-thinking, backed by Austrian expertise

As a top global provider of access, guest management, and ticketing for ski resorts, we support our clients worldwide in embracing digital transformation. Through years of collaboration with ski resorts, we have developed a deep understanding of the specific challenges within the food and beverage sector: With Axess RESORT F&B, ski resort operators gain a powerful tool that goes far beyond traditional point-of-sale systems. The platform combines operational efficiency with data-driven management, creating the foundation for a future-proof hospitality operation – even under the unique conditions of the winter season. In an industry where flexibility, speed, and precision are crucial, we provide a solution that grows with the demands and delivers a noticeably better experience for guests.