Axess WEBSTORE
All-in-one digital platform for tickets and services sales
From daily or seasonal tickets with optional parking, equipment rental, lockers, and lessons, to customer data management, Axess WEBSTORE offers a complete online solution for the most efficient operations and satisfactory guest experience.
Integrated into over 350 ski resorts and attractions worldwide, it enables guests to conveniently prebook their passes and additional services upon arrival, eliminating any need to queue at a POS.
Guests can choose from a wide range of products, services, and tariffs:
- Varied passes, such as daily, weekly, seasonal, and package options.
- Locker booking through our flexible and modular Axess RESORT LOCKER
- Equipment rentals thanks to Axess RESORT RENTAL, allowing also store employees to access all necessary customer data and view the rental store's inventory in real time.
- Booking of ski lessons with Axess RESORT LESSONS, with convenient time management showing free time slots and the status of available ski instructors.
- Parking can also be optionally booked with the ski pass, ensuring a smoother experience.
- Gift cards sales & redemption.
- Easy management of promotion codes and discount coupons.
Once the booking is finalized, visitors can print their ticket or store the digital voucher/QR code on their phone. Upon arrival, guests simply collect their physical ticket at a self-service Axess PICK UP BOX 600 or Axess TICKET KIOSK 600 —no waiting time required.
For added convenience, registered customers can easily reload their cards online via the WEBSTORE using the WTP number printed on the card. Any new passes and services are automatically linked to their card and automatically activated when accessing through a gate —no printing, no pickup necessary.
Thanks to its CRM module, Axess WEBSTORE enhances guest engagement and segmentation by tracking activity data, such as booking periods, purchasing behavior and personal data. Personalized offers can therefore be provided, and newsletters can be sent out, fostering marketing activities and increasing sales.
Furthermore, operators can pre-estimate guest numbers and revenue based on WEBSTORE ticket sales.
As the Axess WEBSTORE facilitates and speeds up ticket and service purchase, the workload at the point of sales and cash desks is significantly reduced, allowing employees to focus on more customer-related tasks.
Thanks to our new Axess MEMBERSHIPS AI, pay per use (PPU) tickets and SUBCRIPTIONS are also available on the WEBSTORE.
PPU tickets allow guests to automatically pay only for their visits to the ski resort or attraction with flexible pricing models to fulfil every need, while SUBSCRIPTIONS allow guests to sign up for enjoying all the benefits from the venue in a timed manner (weekly, monthly, yearly…) and to able to activate or pause their subscriptions at any moment.
- Customizable look & feel according to corporate branding
- Intuitive navigation and product selection
- Wide range of products and services: tickets, equipment, lessons, lockers, gifts, etc.
- Cross-selling of additional services and articles
- Quicker guest processing for operators
- Customer loyalty through registered guests
- Central data storage – sales and customer data in one place
- Management of promotions, discounts, …
- Guest forecast based on online sales via the WEBSTORE
- Tickets and Vouchers also via Apple & Google wallets
- Private access for operators when the site is closed to the public
Find out more about Axess WEBSTORE
by contacting us today!