Long-term collaboration elevates Fløibanen experience

Since its opening in 1918, Fløibanen has been one of Norway’s most beloved attractions, carrying millions of visitors each year from Bergen’s bustling Fish Market up to the panoramic views at Mount Fløyen. With more than 2.3 million passengers annually, Fløibanen is both a vital part of Bergen’s public transport and a world-class tourist experience. To handle this remarkable growth and meet new expectations from visitors, Fløibanen found the perfect and reliable partner in Axess to elevate ticketing and access solutions.

A long-term collaboration with Axess Solutions

As one of Team Axess’ very first Norwegian customers, the cooperation has grown steadily over the years. Together, we have modernized the entire ticketing and access system, moving from paper tickets to advanced mobile solutions, while maintaining a seamless and efficient passenger journey.
 
Thanks to Axess’ scalable technology, Fløibanen has been able to upgrade its systems step by step, ensuring smooth operations during peak tourist seasons and providing visitors with a reliable and modern experience. A range of cutting-edge Axess Solutions ensure that both locals and tourists can travel quickly, safely, and conveniently – even during high-demand days when thousands of people use the funicular: 

• 13 AX500 Smart Gate NG equipped with Axess FLAP 600 and Axess FLAP 600 ADA modules, together with Axess SMART SCANNER 600 for barcode ticket reading and efficient passage.
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• 3 Axess SMART DOOR 600 for barcode and RFID/NFC ticket reading with a large screen to display welcome client messages or sponsorship messages.
• 2 Axess SMART POS systems for fast ticket issuing and secure payment management.
• 2 Axess TICKET KIOSK 600 as a full-service checkout system, enabling guests to buy tickets, retrieve online tickets, and recharge cards. 5 TVM (Ticket Vending Machine) for enhanced sales.

The positive impact on Fløibanen

Through its long-term partnership with Axess, Fløibanen has transformed its operations and visitor experience:

•    Handle rapid passenger growth – now exceeding 2.3 million rides per year.
•    Streamline ticketing – from manual handling to mobile and automated kiosks.
•    Enhance customer satisfaction – by reducing waiting times and simplifying access.
•    Stay future-ready – with scalable solutions that can adapt to tomorrow’s needs.

By combining heritage with innovation, Fløibanen is equipped to welcome every guest with a seamless, modern, and memorable journey—and with Axess continuing as a trusted partner, this commitment to excellence will carry forward into the future.

Images - (c) Fløyen.